Imagine walking into your clinic at 7:45 AM. Patients are in the waiting room. Your hygienist opens the operatory PC to load the morning schedule, and the screen is black. The server won't boot. Or worse, you've been hit with ransomware and your patient database is locked.
What Does 1 Day of Downtime Cost?
Most dentists underestimate the financial devastation of a single day down. Calculate it yourself: how many providers are working today? How much hourly production do you average per chair? Beyond the physical inability to take X-rays or bill insurance, there is a reputational cost when you have to turn away a waiting room full of patients and ask them to reschedule.
Calculate your exact risk using our custom Downtime Recovery Calculator to see precisely how much capital you are losing per hour of server failure.
Business Continuity vs. Just Backup
Having a backup on a cheap external hard drive is useless if your server's motherboard fries. You still have to order a new server, install Windows Server, install your dental software, configure the SQL databases, map the drives to every operatory, and *then* restore the data. That process takes 3 to 5 days, even for decent IT teams.
At Starcomm, we deploy Business Continuity appliances that take snapshots of your entire server every hour. If your physical server dies, our appliance instantly virtualizes a clone of your server in minutes. Your clinic keeps running, and your patients keep getting treated while we fix the hardware in the background.